ISP Billing Software with RADIUS | Broadband Billing & LCO App

Overview

Running an Internet Service Provider business means juggling subscribers, plan renewals, payments, network devices, franchise partners and field technicians. Digital Pumpy ISP Billing Software connects all of it — from RADIUS authentication to the technician fixing a fibre cut.

Subscribers are activated, renewed and suspended automatically based on payment, so revenue leakage stops. Your LCO / franchise partners get their own panel and mobile app with a wallet to recharge customers, while field staff receive complaints on their phone and are tracked live on the map.

Built for

Broadband ISPs and FTTH operators
Cable & local cable operators (LCO) moving to broadband
Multi-franchise and multi-location networks

Everything included

16 powerful modules

Every module works together on one database — no duplicate entry, no mismatched data.

Subscribers & KYC

Customer profiles, ID proof / KYC documents, connection details and history.

Plans & Packages

Speed, data and validity based plans with franchise-wise pricing.

Billing & Invoicing

Automatic renewals, GST invoices, receipts, dues and reminders.

Online Payments & Wallet

Online payment gateway, LCO wallet, recharges and commission.

RADIUS / AAA

Authentication, session control, NAS management and auto suspend on expiry.

BNG & NAS Integration

Integration with BNG / NAS devices for bandwidth and session control.

OLT Management

SmartOLT / OLT and ONU monitoring and provisioning.

ACS (TR-069)

Remote CPE management, firmware updates and parameter mapping.

Fibre Map

Map your fibre network, boxes and connections geographically.

Franchise / LCO

Franchise hierarchy, wallets, commission and LCO-wise reports.

Complaints & Tickets

Complaint registration, assignment to staff, SLA and resolution tracking.

Leads

New connection enquiries, follow-ups and conversion tracking.

Staff Tracking

Field staff attendance, live location and route history.

IPDR & IP Logs

IPDR and session / IP logs for regulatory compliance.

Customer Portal

Self-care portal for customers to view plans, pay and raise complaints.

Reports & Dashboard

Collections, renewals, active users and franchise performance.

Mobile apps included

2 apps. Everyone stays connected.

Android apps built for each user — so information reaches the right person instantly.

LCO / Franchise App

Customer list & KYC

Recharge from wallet

Leads & complaints

Live staff position

LCO / Franchise App

Franchise partners manage their customers and business from the phone.

Customer list & KYC
Recharge from wallet
Leads & complaints
Live staff position

Field Staff App

Duty start & stop

GPS route tracking

Complaint updates

Attendance history

Field Staff App

Technicians get complaints on the phone and are tracked on duty.

Duty start & stop
GPS route tracking
Complaint updates
Attendance history

Benefits

Why choose our ISP Billing Software

01

Zero Revenue Leakage

Auto suspend on expiry and auto activate on payment — no manual follow-up.

02

RADIUS Integrated

Billing and network authentication work from one system.

03

Franchise Ready

Wallet-based LCO model with commission and separate panels.

04

Field Team Visibility

Live tracking and complaint updates from technicians.

05

Compliance

IPDR and IP log records maintained for regulatory requirements.

06

Cloud & Mobile

Web panel plus Android apps for LCOs and field staff.

Getting started

From demo to go-live

01
Live Demo
02
Configuration
03
Data Migration
04
Staff Training
05
Go Live & Support

FAQ

Frequently asked questions

Does it work with my existing network equipment?

It integrates with RADIUS-compatible NAS / BNG devices, OLTs and TR-069 CPEs. Share your setup and we will confirm compatibility during the demo.

Can my franchise partners (LCOs) use it?

Yes. Each LCO gets a separate login and mobile app with a wallet to recharge their customers, plus commission tracking.

Does it maintain IPDR logs?

Yes. Session, IP and IPDR records are stored for compliance and can be exported when required.

Can customers pay online?

Yes. Customers can pay through the portal or payment links, and their connection renews automatically.

Can you migrate data from our current billing software?

Yes. We migrate subscribers, plans and balances from Excel or your existing system.

Free live demo

See ISP Billing Software in action

Book a 30-minute online demo. We'll walk you through every module and the mobile apps, and answer all your questions.

1 We call you to fix a demo slot
2 Live demo of software & apps
3 Proposal with pricing & timeline

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